slide 1

Welcome to The Village Surgery

Flu clinics:

NEXT CLINIC WILL BE SATURDAY 16th October from 8.00am til 10.30am at the Village Surgery building in Wheathampstead

This clinic is particularly for Wheathampstead patients that would struggle to get to the Harpenden public halls. Please only attend if you have a flu invite letter.

LOOKING FORWARD: following clinic will be SATURDAY 23rd October 8am - 1pm at the Public Halls

These will take place at the Harpenden Public Halls with all three surgeries in Harpenden's PCN working together. You will be sent a letter with a date to attend but please be reassured if you cannot attend that session, you will be able to attend another, just bring your letter along. We will be calling people for their vaccination in backwards age order, plus our most vulnerable younger patients. Please do not call the surgeries for information unless you have not received an invite by the end of October.

Covid Boosters:

These will also take place at the Harpenden Public Halls and you will be invited (usually by text message) NO EARLIER than six months after your SECOND vaccine

 People who have not yet received their initial vaccinations can also attend these 'booster' clinics and we are also holding sessions for vulnerable 12-15 year olds and third primary doses for our severely immunocomprimised. Keep an eye on our social media sites if you need more information.


Appointments at The Village Surgery

For any URGENT issues  that needs addressing on the same day, or if you are unable to use the online tool, please telephone as before (01582 712021/ 01582 833446), or visit the surgery.

For any NON-URGENT issues , please click on the online-consult link below and complete a form (service active between 8am on Monday until 630pm on Fridays):

https://www.online-consult.co.uk/org/the-village-surgery-3

Please telephone or visit the surgery if you are unable to complete an online form.

If you complete an online form, it will be triaged by one of our doctors, and we aim to respond to you in 2 working days. (If you haven't heard anything from the surgery after 2 working days, please call us). 

Please complete the form in the patient's name if you are completing it on behalf of somebody else.

If you cannot find the appropriate link please use the "General health query" link. However, the more accurately you complete the form, the easier we can allocate you the right type of appointment in the right time frame. Every form with a clinical query is dealt with by a doctor who decides if a phone or face to face appointment is most appropriate and how quickly that is needed.

If you have any urgent medical queries over the weekend, please call 111 or 999 in life-threatening emergency.


'My baby has a cough'. Not all viruses in babies are covid... 

https://what0-18.nhs.uk/application/files/5116/0562/8734/NHS_Bronchiolitis_Advice_Sheet_update.pdf


Prescriptions:

can be ordered online, through the nhs app or patient access.  If you do not already have this service, please download it via the NHS App https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/   or our receptionists will be happy to help you over the phone to set this up. 

Are you interested in an exciting career opportunity in a supportive innovative healthcare setting?  Harpenden Health PCN are recruiting please see details in this link   HHPCN Job Advertisement


The Village Surgery and General Practice during Covid-19

We ARE and always have been OPEN!  Throughout the pandemic our clinicians have seen patients face to face where there has been the clinical need. 

PLEASE CONTINUE TO WEAR FACE COVERINGS IN THE VILLAGE SURGERY (unless exempt)Despite guidance changing elsewhere from 19th July, patients are still required to wear a face covering in all healthcare settings.   We will also continue to respect social distancing. This does mean that we need to limit the number of people in our waiting rooms however but we believe this is vital as so many of the people visiting us will be unwell or vulnerable

 

Please see our latest communication via this link: We are here for you

Important information to keep you safe while isolating at home click this link: Isolating at home information

Update regarding surgery opening from Harpenden Health Care Network 17/5/21: 

'We have remained open and here for you. We are continuing to provide services as we have been throughout the Covid-19 pandemic, but we are being asked to prioritise delivery of care and services based on clinical needs. 

The way you access your GP is therefore a little different- it has changed to ensure you get the best and most appropriate care safely and quickly. To make this possible, we are triaging most appointment requests (you can request an appointment via the online tool above, by phone or in person at reception). Triaging appointments allows us to assess the most appropriate way to provide your care depending on your clinical need, and ensure your care is provided by the most appropriate person in an appropriate time-frame. Your appointment may be by phone or video, or a face to face consultation.  

Please be aware that when you do visit the surgery, you will be asked to wear a face mask (unless you are exempt) and comply with social distancing regulations.  If the reception or waiting room area is busy, you may be asked to wait outside the surgery until it is safe for you to enter. 

General practice, nationally, is under intense pressure- supporting patients, communities, hospitals and delivering vaccinations.

Our team are working extremely hard to provide services and care both at the practice and at the vaccination centre - we thank you for your ongoing support, and appreciate your patience and respect.

This video explains how you can contact your GP practice and the different ways care will be delivered to keep you safe.

Your general practice is here for you. Help us help you.'


Covid vaccinations

Local centre is at Harpenden Public Halls, Harpenden, AL5 1TE

PLEASE DO NOT CALL THE SURGERY TO ENQUIRE ABOUT COVID VACCINATION EVIDENCE ON THE NHS APP - WE ARE NOT INVOLVED IN THE ORGANISATION OF THIS SYSTEM SO WILL NOT BE ABLE TO HELP WITH QUERIES AND IT IS CAUSING PROBLEMS WITH PATIENTS TRYING TO GET THROUGH FOR MEDICAL ATTENTION

Information and advice relating to the Covid-19 pandemic and Covid-19 Vaccinations

Can be found on  our Coronavirus Information page below or:  https://www.thevillagesurgeries.co.uk/info.aspx?p=10



Data collection for planning and research - NHS Digital's planned replacement of existing data sharing activities (starts 1/9/2021)

The NHS needs data about the patients it treats in order to plan and deliver its services and to ensure that care and treatment provided is safe and effective. GP practices already share patient data for these purposes (GP Extraction Service), but the new method of data collection  (The General Practice Data for Planning and Research ) is intended to be more efficient and effective; however, there is still some uncertainty around the ways in which your data may subsequently be used by NHS Digital.  

More detail about the changes can be found here:

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research

https://fullfact.org/health/nhs-data/

https://www.youtube.com/watch?v=YLi9gh7RyLA

If you decide you do not want your data shared with NHS Digital, you can complete a Type 1 opt out.  Please complete the Type 1 opt out on this form Type 1 Opt out form 2021 by 18/8/21 and return to the surgery in time to register your Opt out. 

Please note this Type 1 opt out is different to the National Data Opt out that the NHS app is linked to.  A Type 1 Opt out is needed to prevent NHS Digital extracting data from your GP record, and the Type 1 opt out request must be returned to us to apply to your record.  If you decide to opt out now, you can opt back in at a later date.  For further details about the different types of opt outs, data sharing schemes and your opt out options, see these links: https://www.nhsdatasharing.info//NDOO/OptOuts.pdf  and  https://www.thevillagesurgeries.co.uk/info.aspx?p=9. 


Our website and surgery leaflet

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need about both of our practices (located at Amenbury Lane in Harpenden and Marford Road in Wheathampsted).

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Please download the surgery leaflet by clicking here:

Village Surgery Leaflet


Patient Access Trouble Shooting

If you are experiencing problems logging in to Patient Access there is a support website to get help.  Please log on to www.support.patientaccess.com and you can log your problems directly.

Data protection

To help us ensure we are keeping your information safe, we will now need your name, DOB and address before you can collect any document or prescription from the surgery.

Please also make sure we have your up-to-date contact details

Food banks and Hygiene bank

We are pleased to be collecting donations at both sites, to pass onto local food banks. We would be grateful for any non-perishable food donations you can make.  Large Foodbank collection baskets are in both reception areas.

Our Wheathampstead surgery is now also a collection point for The Hygiene bank. This aims to help those in hygiene poverty -  donations of shower products, deodorant, toothbrushes and pastes, sanitary products, laundry products etc would all be welcomed. For Harpenden collection points, please see this link: https://www.thehygienebank.com/hertfordshire

 

 

 

(Site updated 07/10/2021)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website